OkayBet FAQ — All Your Questions Answered

okaybet is strictly for users aged 18 and above. You must provide your date of birth during registration, and age verification may be required during KYC. Account creation by minors is strictly prohibited.

No. Only one account is allowed per person. If multiple accounts are found linked to the same individual, all accounts may be suspended and balances forfeited. If you're unsure, contact our support team.

Go to the "Verification" section in your account dashboard and upload any one of the following IDs:

• National ID Card (NID)
• Passport
• Driving License

Verification is usually completed within 24 hours. Withdrawals may be restricted until your account is verified.

Yes. To temporarily suspend or permanently close your account, email support@okaybet-taka.com. Make sure to withdraw any remaining balance before closing. Self-exclusion is also available as part of our responsible gaming options.

Log in to your account and go to "Deposit". Choose bKash, Nagad, or Rocket, enter the amount, and follow the instructions. Most payments are credited within 2–5 minutes. Minimum deposit is ৳500.

For verified accounts, withdrawals are typically processed within 15 minutes to 24 hours. bKash and Nagad are the fastest options. Additional verification may be required for your first withdrawal.

• Minimum deposit: ৳500
• Maximum deposit: ৳5,00,000 (per transaction)
• Minimum withdrawal: ৳500
• Maximum withdrawal: ৳1,00,000 (per day)

To learn more, Financial Transactions View page.

Wait 30 minutes first. If the funds still haven't arrived, grab the transaction reference number from your mobile banking app and send it to support@okaybet-taka.com. The issue will be resolved within 24 hours.

okaybet does not charge any deposit fees. However, your mobile banking provider (bKash/Nagad/Rocket) may apply their own charges. Withdrawals generally have no additional fees.

Log in to your account and Bet Go to the section, select your preferred sport or match, enter your stake after reviewing the odds, and click "Confirm Bet". Any winnings will be credited to your account automatically once the match ends.

Live betting means placing bets on a match in real time as it unfolds. Odds change continuously based on how the game is progressing. Match Odds Go to the page, select the "Live" tab, and place your bet on any match you like.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is abandoned or postponed, your stake will be refunded. If the cash-out feature is available, you can use it to settle your bet while the match is still in progress.

okaybet uses decimal odds. Winnings = Stake × Odds. For example: a ৳100 bet at odds of 2.5 returns ৳250 (your original ৳100 stake + ৳150 profit). Higher odds mean greater risk but also greater potential reward.

The minimum bet is ৳50 and the maximum varies by match and market. For major matches, bets of up to ৳50,000 are generally accepted. The exact limit is displayed directly on the bet slip.

Register The welcome bonus will be credited automatically on your first deposit. Check the current promotions page for the bonus amount and terms. Wagering requirements must be met before the bonus winnings can be withdrawn.

Wagering means using your bonus funds a set number of times on bets. For example, a ৳100 bonus with a 5x wagering requirement means you need to place ৳500 in bets. Once the requirement is met, any winnings from the bonus can be withdrawn.

A percentage of your losing bets is returned as cashback on a set schedule (usually weekly). The cashback is credited directly to your account balance and can be used under limited wagering conditions.

When a free bet is available, you'll see the "Use Free Bet" option on the bet slip. Winnings from a free bet include only the profit — not the original stake amount. Free bets must be used before they expire.

Go to Account Settings → Security → Change Password. Enter your current password, then enter your new password twice. Your new password should be at least 8 characters long and include at least one uppercase letter and one number.

Go to Account Settings → Security → Two-Factor Authentication. Choose between mobile OTP or an authenticator app. Once 2FA is enabled, you'll be prompted for a verification code at every login, keeping your account significantly more secure.

No. okaybet never sells your personal information to third parties. Data may only be shared as required for payment processing or legal compliance. For more details, Privacy PolicyRead more here.

Change your password immediately and log out of all active sessions. Then contact support@okaybet-taka.com with details of the incident. Our security team will act promptly.

On the app page Go and download the APK file directly. Once the download is complete, open the file and allow installation from "Unknown Sources". The app works on both Android and iOS devices.

First, fully close the app and reopen it. If that doesn't resolve the issue, clear the app cache (Settings → Apps → okaybet → Clear Cache). If the problem persists, uninstall the app and reinstall it fresh.

On the app page You'll receive a notification when a new version is available. Download the latest APK from there and install it — it will update over your existing version without affecting your account details.

Yes. After your first login, go to Settings and enable biometric login. You can then sign in quickly using your fingerprint or Face ID. This feature works on any device that supports biometric authentication.